Refund policy

How do I return my Nooby's item for repair, exchange, or refund?

At Nooby's, we pride ourselves in meticulously handcrafting each and every item we make. In the event that an imperfection has “slipped through the cracks”, please click here for our Return Policy .

How long will it take to receive my items?

Items typically ship within just a few days of receiving your order- but in sometimes a certain style or color may be backordered. If this is the case- we will notify you of the delay and work diligently to get your item to you post haste! We handcraft each Nooby's item, and do not rely on a third party to make our products. This assures the highest quality and the shortest lead times. Please see our Shipping Information for more details.

Can I order Nooby's items if I don’t live in the USA?

We are currently setup to ship to the Continental US and its territories, Mexico, and Canada directly from our shopping cart. We love to hear from our customers outside of North America and will gladly ship anywhere in the world. Email us at info@noobys.com for rates to your specific part of the world.

I own a store, and would love to carry Nooby's... Who shall I contact?

If you think our product line will fit beautifully in your boutique or store, we would love to hear from you. Give us a call toll free at 619.425.8641 for more information.